These terms are between you (the Client) and HTMG Limited (we, us), trading as Last Minute Media. Our postal address is PO Box 121482, Henderson, Auckland 0610, New Zealand. Accounts enquiries: accountsnz@htmgmedia.com. Everything else: hello@lastminutemedia.co.nz.
If you have a separate signed service agreement with us, that agreement prevails over these terms for the services it covers.
We resell advertising time on digital billboards owned and operated by third-party screen owners. We do not own the screens. Each listing is a specific screen for a specific week, and advertising time is a share of a rotating loop — not exclusive use of the billboard. The slot duration, loop length and estimated audience for each screen are shown on its listing.
Inventory is sold in whole weeks running Monday to Sunday. Audience figures are estimates supplied by the screen owner, not a guaranteed count of viewers.
Submitting an enquiry places a free 24-hour hold on the week(s) you selected. A hold is not a booking and reserves nothing with the screen owner — screen owners do not offer holds, so the hold is our own commitment to you and lapses automatically.
Availability is first come, first served. If someone completes a booking on a week you are holding, or the screen owner sells it directly, that week is no longer available to you and you are not charged.
If you hold more than 3 boards at once we may require a $50 refundable deposit before accepting further holds. It is released when you complete a booking or when the hold lapses.
Prices shown are per week, in New Zealand dollars, and exclude GST. GST is added at checkout and on your invoice. There is no booking fee and no agency commission added later.
Any discount shown is measured against the screen owner's published rate card at the time of listing. Rate cards are the screen owner's, not ours.
When you submit a booking we authorise your card for the total but do not charge it. We capture payment only once the screen owner has confirmed the space. If the space is unavailable, the authorisation is released and you are charged nothing. Card authorisations expire after approximately seven days; if yours lapses before confirmation we will contact you to re-authorise, and nothing is charged in the meantime.
Where we have agreed to invoice you instead of taking card payment, the invoice must be paid in full and received by us before the booking is placed with the screen owner. Unpaid bookings are not placed, and we are not liable if a week becomes unavailable while payment is outstanding.
You may supply finished artwork, or buy a creative service. Creative service prices shown as “from” are a starting fee: we authorise that amount and quote the final figure once we have seen the brief. Nothing above the authorised amount is charged without your agreement.
Artwork must meet the pixel and file specification shown on the listing. We check artwork against that specification and may reject or ask you to change creative that does not comply, or that breaches the screen owner's content rules, the Advertising Standards Authority codes, or any law. You are responsible for the content you supply or approve, including holding all necessary rights to fonts, images, music and any person depicted, and you indemnify us against loss arising from that content.
Late or non-compliant artwork may mean your campaign starts late or does not run. Payment for booked media remains due in that case.
Because this is last-minute inventory, a confirmed booking generally cannot be changed or cancelled — the week is bought from the screen owner on your behalf and cannot be resold in the time remaining. Before confirmation you can cancel at no cost by telling us, or by letting the hold lapse.
Delivery is measured per screen, per booked week. Your booked time is treated as delivered when at least 90% of the scheduled plays and exposure time are achieved on that screen for that week. Over-delivery — which happens when other inventory goes unsold — counts towards the total. Where you book more than one week, each week is assessed on its own.
If delivery falls below 90% we will arrange a make-good: equivalent time on the same screen or a comparable one. Because we buy the space rather than own the screens, the form a make-good takes is agreed between us and the screen owner, and where a make-good is not practical we refund the affected portion instead. No compensation is due where delivery lands between 90% and 100%. That is the extent of our obligation for undelivered media.
Reasonable tolerances apply for conditions outside anyone's control — power outages, network downtime, council or roadworks. The screen owner's proof-of-play logs are the record we use to assess delivery, and we will share the relevant logs with you on request. Time not delivered because artwork arrived late or did not meet specification is not eligible for a make-good.
After your campaign we provide a report of delivered impressions, unique reach, average frequency, plays and effective CPM, based on data supplied by the screen owner. Where a camera is available at the site we also provide a photograph of your advertisement on the screen.
Plays are counted from the screen owner's proof-of-play logs. Impressions, reach and frequency are derived from those plays and the site's audience measurement, so they are reported as delivered against what was booked rather than warranted as an exact count of people.
We retain ownership of our Background Materials — anything we developed independently of you, including this website, our templates and our processes. Where we create creative specifically for you (Foreground Materials), you own it once you have paid in full. You keep ownership of everything you supply to us and grant us the licence needed to run it.
Nothing in these terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 where those Acts apply. Where you acquire our services for business purposes, you agree those Acts do not apply, to the extent the law allows contracting out.
Subject to that, our total liability arising from a booking is limited to the fees you paid us for that booking. Neither party is liable for indirect or consequential loss, including lost profits, lost revenue or lost opportunity. We are not liable for the performance of your advertising, or for outcomes such as sales or enquiries.
Each party will keep the other's confidential information confidential except where disclosure is required by law. How we handle your personal information is set out in our Privacy Policy.
If something goes wrong, email hello@lastminutemedia.co.nz first — most things are fixable quickly. If a dispute is not resolved in good faith within 30 days, it may be referred to mediation under the Resolution Institute New Zealand Mediation Rules before either party begins court proceedings.
These terms are governed by New Zealand law and the parties submit to the exclusive jurisdiction of the New Zealand courts. We may update these terms; the version that applies to your booking is the version you accepted at the time, recorded against your booking and shown on your confirmation.
Creative services referenced above: We polish yours From $150, We design it From $450.